Important Notices

The Workers' Compensation Board ("WCB") of Nova Scotia Web site is provided to you on the terms and conditions set out below. Use of this Web site constitutes your understanding and agreement to the terms and conditions. The terms and conditions are subject to modification, and we ask that you review them periodically.


Copyright to the content of this Web site is owned by the WCB and is protected by copyright law.

Reproduction of this material for commercial purposes is prohibited without the written consent of the WCB. Reproduction of this material for non-commercial purposes shall acknowledge the WCB's copyright interest.

Some of the contents found on this Web site may be subject to copyrights held by other organizations and therefore may be subject to restrictions on reproduction and use. It may be necessary to seek permission from the owner of the copyright prior to reproduction.


All WCB trademarks appearing on this Web site are trademarks of the WCB. Use of these trademarks is prohibited without prior written permission of the WCB.

All other product and company names mentioned on this Web site are the trademarks of their respective owners. It may be necessary to seek permission from the owner prior to use.


While we strive for accuracy and reliability, and endeavour to keep information on this Web site current, we can make no guarantee in that regard.

Some documents herein contain links to other Web sites not under the control of the WCB. The WCB does not control the contents of these Web sites, and we are not responsible for the accuracy, currency, or reliability of the content. Nor does the WCB confirm the information provided or endorse the views, products, or services of those organizations.

The information contained on this Web site does not replace the Workers' Compensation Act of Nova Scotia, Regulations or Policy Manual. In the case of any discrepancy between the information contained on this Web site and the Act, Regulations or Policy Manual, the Act, Regulations or Policy Manual shall govern.

The WCB makes no representation regarding the suitability of the information contained in this Web site for any other purpose and makes no warranty of any type respecting that information. The WCB hereby disclaims all warranties, including all warranties of merchantability, suitability fitness for a particular purpose, and warranties of non-infringement.

In no event shall the WCB be liable for any damages of any type suffered by any user of this Web site resulting from any cause whatsoever, whether arising in contract, tort, or otherwise.

Further Information

If you require further information regarding the above notes, please contact:

Workers' Compensation Board of Nova Scotia
PO Box 1150
5668 South Street
Halifax, NS B3J 2Y2
Phone: 902-491-8107
Fax: 902-491-8002
Email: Cindy Porter


Routine Access Guidlines - Workers' Compensation Board of Nova Scotia

1. Guidelines Statement

These "Routine Access" Guidelines ("the Guidelines") for the Workers' Compensation Board of Nova Scotia ("the Board") are designed to provide persons with an opportunity to obtain certain categories of records without having to submit a Freedom of Information and Protection of Privacy Act ("FOIPOP Act") application. These Guidelines will be administered in accordance with the following principles:

a) Personal Privacy

These Guidelines will be applied in a manner which will be considerate and protective of the personal privacy of individuals. Records subject to these Guidelines shall be considered for release and severing in a manner consistent with the provisions of the FOIPOP Act.

b) Timeliness

The Board will respond to any "Routine Access" requests in a reasonable and timely fashion.

c) Cost Recovery

Fees for the reproduction and provision of records may be charged where authorized under the FOIPOP Act and pursuant to the Workers' Compensation Act.

d) Transparency

These Guidelines will be made readily available to the public.

e) Reasonableness

These Guidelines will apply only to requests for reasonable quantities of records.

2. Definitions

Routine Access is the routine or automatic release, in full or in part, of certain types of administrative or operational records as a matter of course in response to a request without the need for a formal application for records under the FOIPOP Act.

Active Dissemination is the periodic and proactive release of information or records in the absence of a request using mechanisms such as the Internet, libraries, etc.

FOIPOP Access is the release of a record in response to a formal FOIPOP application made under the FOIPOP Act.

A "Record" includes books, documents, maps, drawings, photographs, letters, vouchers, papers and any other thing on which information is recorded or stored by graphic, electronic, mechanical or other means, but does not include a computer program or any other mechanism that produces records. [Clause 3(1) (k) FOIPOP Act]

3. Objectives

The objective of the implementation of these Guidelines is the accessibility of certain records routinely without additional administrative time being required of staff to fulfill "Routine Access" requests. It is also to provide a greater certainty of access for those requesting information, and to reflect the spirit of openness and accountability of the FOIPOP legislation.

4. Application

These Guidelines apply to all staff, and to all records designated under these Guidelines in accordance with the attached Schedule.

Routine Access requests only apply to information created after October 23, 2003.

These Guidelines will apply to requests for reasonable quantities of records and shall not apply to a request for more than 50 pages of records in a particular category and/or time period. Repetitive requests by an individual for significant volumes of records or the separation of a request into several small requests totalling a large volume, shall not be subject to the policy. The repetitive nature of a request will be assessed by the FOIPOP Administrators. It is important to ensure that the application of the Routine Access Guidelines of the Board not unduly interfere with the day-to-day operations of the Board.

Requests made under Routine Access do not apply to information subject to exemptions under the FOIPOP Act.

Personal information and other information may be severed with the same criteria and in the same manner as requests made under the FOIPOP Act.

5. Guideline Directives

All Board staff shall be advised of the implementation of these Guidelines.

The Guidelines will also be posted on the Board's website.

The Routine Access requests will be directed to the FOIPOP Administrators for response.

A tracking system will be designed to keep track of the records provided through Routine Access.

6. Guidelines

Once a request for "Routine Access" to a particular record, or set of records, has been received by the Board, it will be directed to the FOIPOP Administrators to co-ordinate a response.

The request will be reviewed to determine if the records are within the schedule of those designated.

If the Guidelines apply to the request, the records will be provided to the applicant no later than 30 days from receipt of the request.

If the Guidelines do not apply to the request, a response to the requester shall be provided promptly and shall indicate what other avenues may be available to obtain the information (i.e. already provided through Active Dissemination, filing a FOIPOP request, or referred to another department or agency).

Individuals who apply under the FOIPOP Act for records available under the Routine Access Guidelines will have their application fee returned and the records provided.

7. Accountability

The Legal Services Department of the Board will be accountable for the implementation of these Guidelines.

8. Compliance

The FOIPOP Administrators for the Board will be responsible for ensuring the tracking and compliance of these Guidelines.

9. Evaluation

The "Routine Access" Program established under these Guidelines will be evaluated on an annual basis by the FOIPOP Administrators. Statistics on the number and types of records being requested will be kept.

10. References

Freedom of Information and Protection of Privacy Act

11. Inquiries

Terry Power
FOIPOP Administrator
Workers' Compensation Board of Nova Scotia
902 491 8920

Janet Curry
FOIPOP Administrator
Workers' Compensation Board of Nova Scotia
902 491 8920

12. Appendices

Schedule A: Schedule of records available through Routine Access.

Schedule A:

1. General Requests:

  • readily available statistics upon verification that the information does not contain personal information.
  • general policy statements.
  • general information on programs and projects of the Board.
  • training calendar.

2. Human Resources Division


Selection and hiring process:

  • organizational charts with position titles.
  • generic information respecting benefits and hours of work.
  • job descriptions and associated pay scales.
  • number of applicants for position.
  • number of persons interviewed.
  • name of successful candidate, once offer of employment has been accepted.

3. Finance and Administration Division

Expense/Travel claims:

  • individual expense claims (for a three-month period within the current fiscal year, maximum of 3 individuals).
  • certain information regarding contracts subject to the FOIPOP Act and Procurement Guidelines.
  • the Board's funding strategy (as soon as approved).
  • the Board's annual budget once it has passed review by the Board of Directors and has been approved.

Note: the Board will provide expense claims in the manner stated above, but will do so only after severing telephone numbers, addresses, Social Insurance Numbers and other personal information.

4. Other expenses:

  • global figures representing cost of renovations for offices carried out within the previous six months.
  • cost to the Board of special or specific events (i.e. conferences, luncheons, workshops, training, etc. after three months of event having taken place).
  • expenditure reports, by department, (i.e. travel, etc.) for a maximum of three requests per fiscal year.



Privacy Policy

We recognize and seek to protect the privacy rights of those persons using the Workers' Compensation Board's website. With the following exceptions, we do not collect personal information via our website.

Through our website you may provide us with your name and contact information for the purposes of providing us with feedback or obtaining brochures and other information. You may also provide us with this information when registering for a workshop or other special event.

Unless you inform us otherwise, you consent to our collection of this personal information, and our use and disclosure of this information for those purposes or for compatible purposes.

We do not provide mailing lists to external parties, and we only publish personal information with the consent of the parties involved.

As we cannot guarantee the security of e-mail, we do not recommend sending sensitive personal information to us electronically at this time. For all such matters, please contact us by telephone or street mail at the below address.

The WCB uses cookies during your visit to our website. The WCB does not use cookies to retrieve information other than the information that was originally sent in a cookie. Most browsers accept cookies automatically. You can set your browser to reject cookies or to alert you when they are being sent.

Our Web servers also automatically collect and log some information about your computer and with respect to your visits to our website. This information is gathered in aggregate and used for statistical purposes only. This information is not linked to other data in a way that would enable us to identify individual visitors unless in accordance with the Corporate Information Protection Policy and Freedom of Information and Protection of Privacy Act.